Updated
Orchard Park, Block E, Batam Centre
These Terms & Conditions (“Terms”) govern your access to and use of the PT Citramas Karya Persada (CKP) website and any enquiries you make through it. CKP is a fire safety specialist based in Batam providing fire protection, fire fighting systems (hydrant, sprinkler, fire pumps), fire extinguishers (APAR) supply and servicing, fire alarm systems, suppression systems, testing & commissioning, and ongoing maintenance.
Using this website means you agree to these Terms. If you do not agree, please discontinue use of the site.
1) Website use
You may use this website for lawful purposes only, including learning about our services, reading our articles, and contacting us for
enquiries, quotations, surveys, maintenance requests, or general information. You must not misuse the website, attempt unauthorised access,
disrupt performance, introduce malware, or scrape the site in a way that causes unreasonable load.
2) Information on the website
The website content is provided for general information and practical guidance. While we aim to keep information accurate and useful, it may
not reflect the latest project-specific conditions, site constraints, manufacturer updates, or regulatory interpretations. For safety-critical
decisions, always request an assessment and scope confirmation from our team.
3) Enquiries and quotations
Any quotation, estimated pricing, or indicative scope provided through email, messaging, or the website is non-binding until confirmed in writing
(e.g., official quotation, purchase order acceptance, or contract). Pricing and lead time may change depending on site survey results, material
availability, access conditions, and agreed technical scope.
4) Services and site conditions
Fire protection work depends on real site constraints (access, shut-down windows, safety permits, existing system conditions, and facility rules).
Where required, you are responsible for providing safe access, relevant permits, and accurate site information. We may refuse or pause work where
conditions are unsafe or where required approvals are missing.
5) Testing & commissioning and maintenance
Testing & commissioning (T&C) activities and maintenance routines must be planned with the facility team to manage downtime, alarms, and safety
controls. Reports and checklists reflect the results observed at the time of testing. Ongoing reliability depends on routine inspection and proper
operation by site personnel.
6) Intellectual property
Unless stated otherwise, all content on this website (text, images, graphics, layout, branding elements, and downloadable materials) is owned by or
licensed to CKP. You may view and print pages for internal reference, but you must not copy, reproduce, republish, or distribute content for
commercial purposes without written permission.
7) Acceptable conduct
You agree not to submit false information, impersonate others, or use the contact forms to send spam. You must not attempt to reverse engineer the
site, bypass security controls, or interfere with analytics or performance systems. We may block abusive traffic and report misuse where appropriate.
8) Third-party links and tools
The website may include links to third-party services (e.g., maps, social platforms, embedded tools). CKP is not responsible for third-party content,
availability, or privacy practices. Use of third-party services is at your own risk and subject to their terms.
9) Limitation of liability
To the maximum extent permitted by applicable law, CKP will not be liable for indirect or consequential loss arising from website use, including loss
of data, business interruption, or delays caused by external factors. Nothing in these Terms limits liability where it cannot be limited by law.
10) Privacy
Personal information submitted through this website is handled in accordance with our Privacy Policy.
By using the website and submitting enquiries, you agree to that policy.
11) Changes to these Terms
We may update these Terms from time to time. Updates will be posted on this page. Continued use of the website after changes means you accept the
revised Terms.
12) Governing law
These Terms are governed by the laws applicable in Indonesia. Any disputes will be handled in accordance with applicable legal procedures and
competent jurisdiction, unless agreed otherwise in writing.
Contact
For questions about these Terms, services, or formal documentation, please contact:
PT Citramas Karya Persada (CKP)
Batam Centre, Riau Islands, Indonesia
Email: info@citramaspersada.com
Phone/WhatsApp: (0778) 5508 143
Need formal terms for procurement or vendor onboarding?
Procurement Team
Client-sideIf you need documentation for onboarding, scope definition, commissioning requirements, or maintenance scheduling, contact CKP and we will align the paperwork to your site process.
CKP Support
AdministrationWe keep terms practical and aligned with safe work execution. Clear scope, clear schedule, and proper verification make fire safety projects smoother for everyone involved.